01 Introduction & Consent
As one of Bangladesh's most trusted online gaming platforms, be999 places the highest importance on your privacy. This privacy policy applies to the be999 website, mobile app, and all be999 digital services.
By creating an account or using any be999 service, you agree to this privacy policy. be999 manages your data in accordance with international data protection regulations — in particular, the principles of GDPR. Your information on be999 is fully secure and is never disclosed to any unauthorized party.
Important: This Privacy Policy may be updated at any time. For significant changes, be999 will notify members via email or in-app notification. We recommend checking this page regularly.
02 What information does be999 collect?
Be999 only collects information that is necessary to provide its services. be999 does not collect excessive or unnecessary data. A full breakdown of what be999 collects is provided below:
Personal Identification Information
- Full name and date of birth (for age verification)
- Phone number and email address (for communication and security purposes)
- National ID number (for KYC verification)
- Residential address (for legal compliance purposes)
Financial & Transaction Data
- BKash / Nagad Mobile Banking Number
- Bank account details (limited scope)
- Deposit & Withdrawal History
- Betting and gaming transaction details
Technical Information
- IP Address & Device Type
- Browser information and operating system
- Login Time & Session Data on be999
- Cookie & Web Beacon Data
be999's Commitment: be999 never stores your full bank account number, card number, or CVV. All financial data is handled in encrypted form through secure third-party payment gateways.
| Data Type |
Purpose of Collection |
Required? |
| Name & Age |
Identity Verification & Age Confirmation |
Yes |
| Phone & Email |
Communication, OTP & Security |
Yes |
| Payment Information |
Transaction Processing |
Yes |
| NID Number |
KYC Verification |
In certain cases |
| IP Address |
Security & Geo-Restrictions |
Automatic |
| Cookie Data |
Improving User Experience |
Optional |
03 How does be999 use your information?
Be999 uses collected data only for specific, defined purposes. be999 does not sell your information to commercial advertisers or use it for unauthorized marketing. Data use at be999 is fully transparent.
- Your information is used to create, manage, and verify your be999 account.
- Your information is used to securely process deposits, withdrawals, and other transactions on be999.
- Your personal information may be used to send you relevant bonuses and offers as a be999 member.
- Be999's customer support team may use your information to resolve your issues.
- Your data is used to maintain platform security, detect fraud, and prevent money laundering on be999.
- Analytics data is used to improve be999 services and develop new features.
- Your data may be used to fulfill legal obligations and submit reports to regulatory bodies.
be999's position is clear: be999 never uses your data for political, religious, or discriminatory purposes. Data use at be999 is strictly limited to delivering and improving gaming services.
04 Does be999 share your information?
Be999 never sells your personal information to third parties. In certain circumstances, limited data may be shared — details are explained below. be999 exercises the utmost caution in any instance of data sharing.
When data may be shared:
- Payment Processor: Limited financial details are shared with bKash, Nagad, or your bank solely to process transactions.
- Game Providers: Gaming data may be shared with be999's authorized game partners.
- Legal Authorities: be999 may be required to share data with regulatory authorities under a court order or legal obligation.
- AML Verification: Certain transaction data may be shared with verification agencies as part of anti-money laundering procedures.
- Corporate Changes: In the event of a be999 merger or acquisition, data may be transferred — however, the same privacy policy will continue to apply.
be999's Guarantee: Outside of the cases above, be999 never shares your data with any third party. Every partner working with be999 is contractually bound to uphold the same privacy standards.
05 How does be999 keep your information secure?
Be999 uses industry-leading technology and methods to protect your data. be999's security systems undergo regular third-party audits. Your information is secured at every level on be999.
- All connections on be999 are secured with 256-bit TLS/SSL encryption.
- Be999's database is stored using AES-256 encryption.
- Be999 accounts support two-factor authentication (2FA) for added security.
- Be999 servers are hosted in secure, internationally certified data centers.
- If a suspicious login is detected on be999, account protection is activated immediately.
- Be999's security team monitors for cyber threats 24/7.
You also have responsibilities: be999 recommends using a strong password to protect your account. Never share your be999 password with anyone, and contact support immediately if you notice any suspicious activity.
06 Cookie Policy
The be999 website and app use cookies to enhance your experience. Cookies are small text files stored in your browser or on your device. be999 cookies are completely safe and do not collect your personal information.
Types of cookies used by be999:
- Essential Cookies: Required for login sessions and security on be999. These cannot be disabled.
- Performance Cookies: To monitor the performance and speed of the be999 platform.
- Functional Cookies: To remember your language preferences and customized settings.
- Analytics Cookies: For anonymous statistical analysis to improve be999's services — fully anonymized.
Cookie Controls: You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain be999 features.
07 Your Data Rights
As a be999 member, you have full control over your personal data. be999 respects your data rights and will assist with any request. Below is a full overview of your rights regarding your information on be999:
Right to Access Data
You can request to view any personal information be999 holds about you at any time.
Right to Rectification
You can request a correction if any of your information on be999 is inaccurate or outdated.
Right to Erasure
Under certain conditions, you may request that your data be deleted from be999.
Right to Object to Processing
You can object to your data being used for specific purposes on be999.
Right to Data Portability
You can request a copy of the data be999 holds about you at any time.
Right to Restrict Processing
You can request that processing of your data on be999 be temporarily suspended.
To exercise your rights: Reach out to the be999 support team. be999 typically responds to all requests within 30 business days.
08 Data Retention Period
Be999 does not retain your data longer than necessary. be999's data retention policy meets international legal standards. Your data is kept for as long as your account remains active.
| Data Type |
Retention Period |
Reason |
| Account Information |
5 years after account closure |
Legal Obligations |
| Transaction Records |
7 years after transaction |
Financial Regulatory Requirements |
| KYC Documents |
5 years after account closure |
AML Policy |
| Cookie Data |
Up to 12 months |
Session and Preference Storage |
| Support Chat |
2 years |
Service Quality Management |
| Marketing Data |
Until consent is withdrawn |
Personalized Offers |
Once the designated retention period expires, be999 automatically and securely deletes or anonymizes your data. No data is retained on be999 longer than necessary.
09 Protection of Minors
Be999 is a gaming platform exclusively for adults (18+). be999 enforces strict policies to protect minors, and age verification is mandatory at registration.
- Proof of age is required when registering on be999.
- Be999 does not knowingly collect or store data from anyone under the age of 18.
- If a minor's account is identified on be999, it is immediately closed and all associated data is deleted.
- If parents have any concerns, they can notify the be999 support team — be999 will act promptly.
Important: be999 is committed to responsible gaming. To learn more about how be999 protects minors,
Responsible Gaming View page.
10 Changes to the Privacy Policy
Be999 may update this privacy policy due to business needs, legal changes, or technical improvements. be999 notifies members before any significant changes take effect.
- For minor changes, be999 updates the "Last Updated" date at the top of the page.
- For major changes, be999 will notify you at least 7 days in advance via email or in-app notification.
- If you do not agree to the updated policy, you may stop using be999 and request account deletion.
- Continued use of be999 services will be considered acceptance of the updated Privacy Policy.
- Previous versions of the privacy policy are archived in the be999 archive.
Recommendation: Stay informed about be999's privacy policy. Visit this page regularly and keep app notifications enabled to receive instant updates from be999.
11 Frequently Asked Questions
No, be999 never sells your personal data to third parties. be999's business model is built entirely on gaming services, not data sales.
Your payment information on be999 is protected with 256-bit SSL encryption. be999 never stores full card numbers or PINs. All financial transactions are handled through secure third-party payment gateways.
If you close your be999 account, your personal data is retained for a defined period as required by law (generally 5 years), after which be999 securely deletes it. Transaction records are kept for 7 years in line with financial regulations.
Contact the be999 support team via live chat or email. Once your identity is verified, be999 will arrange access to or correction of your data within 30 business days.
With your consent, be999 may send you emails about relevant bonuses and offers. You can opt out of marketing emails at any time via your account settings or by clicking the "Unsubscribe" link in any email. Note that essential account-related emails cannot be disabled.
Submit any complaints about be999's privacy policy to the support team. be999 takes every complaint seriously and responds within 15 business days. If you are not satisfied with be999's resolution, you may escalate the matter to the relevant international gaming authority.